BEI Blog

BEI has been serving the Ohio area since 1991, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Automation Can Bring a Lot of Business Benefits, with Few Tradeoffs

Automation Can Bring a Lot of Business Benefits, with Few Tradeoffs

The most successful businesses are those that are always seeking to improve what they offer—oftentimes, taking a successful element and simply making it more efficient to deliver. In the past, this basically meant that businesses needed to have their employees work more quickly. However, today’s improved technology and the automation that it makes possible have delivered a much more consistent option.

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Productivity Is the Most Important Metric

Productivity Is the Most Important Metric

For any business endeavor, productivity has to be at the very top of the hierarchy of metrics. Think about it, it doesn’t matter what field you work in or what market you cater to, if your business isn’t productive it is going to have a hard time being profitable. For almost a year, many businesses have relied on remote workers due to the COVID-19 pandemic, and regardless of what you think about remote work, metrics have shown a fairly surprising rate of productivity out of remote workers over this time. With 12 months of data in hand, we take a look at why productivity is still a king of metrics and how the ongoing pandemic has affected the workforce’s productivity.

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Rethinking Your Business’ IT Strategy Can Have A Lot of Benefits

Rethinking Your Business’ IT Strategy Can Have A Lot of Benefits

“Doing things the old-fashioned way” isn’t often how a managed service provider will operate, but in some respects, this really is the best course to take with your IT, at least in terms of strategy. Let’s consider some principles and best practices that have largely remained the same even as time has changed.

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What Are “Best Practices,” Anyways?

What Are “Best Practices,” Anyways?

We talk a lot—a lot—about “best practices” regarding IT and technology. However, it has come to our attention that not a lot of people necessarily know what this means, especially when it comes from an MSP. We wanted to take a few moments and go over what best practices are, and why it is important that they have a presence in your business’ IT.

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Cybersecurity Lessons to be Learned From a Spotify Hack

Cybersecurity Lessons to be Learned From a Spotify Hack

We will often keep an eye on current events to find practical examples to use as evidence in support of our recommended best practices, but a relatively recent Spotify hack has given us a special opportunity. We now have the opportunity to use this one story to reinforce not one, but two such practices. Let’s dive in, shall we?

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What’s Involved with a Professional Penetration Test

What’s Involved with a Professional Penetration Test

One of the most valuable things for a business to know, in terms of its cybersecurity, is how vulnerable it is to breaches and exploits. This kind of information can be gathered via a process called penetration testing, or “pen testing.” Let’s go over how the average pen test is conducted to see how these insights are collected.

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How to Avoid Becoming the Next Data Security Cautionary Tale

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Data security isn’t a matter to be taken lightly, as too many businesses have found out the hard way. Unfortunately, there are far too many simple ways to correct common security issues - enough that it’s foolish not to do so. We’ll review a few ways to fix security issues, after discussing one of, if not the, most egregious security failings in modern history.

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Tip of the Week: Security Best Practices for All Business Sizes

Tip of the Week: Security Best Practices for All Business Sizes

Whether you’re referring to ransomware, phishing, data theft, spoofing, any of the many forms of cybercrime, it is something that all businesses need to prepare themselves for. While different business sizes will have differing scales to contend with, these kinds of preparations will involve the same basic principles. To help you best defend your company against cybercrime, here are a few tips based on those principles.

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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences.

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Tip of the Week: 5 Ways to Improve Your Business with Technology

Tip of the Week: 5 Ways to Improve Your Business with Technology

Technology has become an indelible part of business, being used in companies large and small. Small companies need to consider it even more, as the leveling of the playing field technology has wrought has increased their competition considerably. Therefore, every business needs to take advantage of technology to the fullest. Here are a few tips to help you do so.

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Tip of the Week: Getting the Most Out of Your POS System

Tip of the Week: Getting the Most Out of Your POS System

If your business is in retail, you’re going to need technology that makes it easier to function. In many cases a Point-of-Sale (POS) system--or a Point-of-Purchase system--is the right tool. The POS system looks as though it is a common device you would see in most retail or service businesses. POS platforms are available for more than just retail businesses, but it is in retail that the solution really shines. Today, we’ll take a look at the benefits a POS system will bring your company and how to ensure that your solution is right for your business.

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You Have to Think Before You Click

You Have to Think Before You Click

Phishing attacks are more commonplace than you might think. Whether it’s scamming someone into sending payments to fund who knows what or simply spreading malware or viruses, these phishing attacks are a part of doing business; therefore, it’s important that you take measures to avoid some of the most clever tricks in the book. Let’s examine some of them.

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Six Critical Small Business Mistakes to Avoid

Six Critical Small Business Mistakes to Avoid

There are many obstacles that any business owner needs to avoid in order to keep themselves from backsliding like Sisyphus did in Greek myth. Some of these obstacles may not be the first that come to mind, either. Here, we’ll review six mistakes that a business owner can make that can prevent them from reaching their goals. 

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You Need More than a Firewall to Secure Your Business

You Need More than a Firewall to Secure Your Business

Whether or not you’re familiar with computers, there are a few terms that are thrown around commonly enough that chances are good that you know them. One such term is “firewall.” Unfortunately, there are often misconceptions as to what these terms refer to or what they do. Firewalls are a prime example, as many believe that a firewall is the only security they need.

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Tip of the Week: How to Wind Down with Night Mode

Tip of the Week: How to Wind Down with Night Mode

Productivity is a huge priority in today’s business world, and with today’s technology, it can be achieved at just about any time. However, with the way our brains are wired, staring at our screens late at night isn’t great for our capacity to sleep. However, there are a few settings that you can change to reduce these impacts. Here, we’ll give a few tips to help you do so.

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Is it Wrong to Purchase Access to Your Own Data?

Is it Wrong to Purchase Access to Your Own Data?

Ransomware is a contender for the favorite method of attack for hackers. If you think about it, ransomware presents a no-loss situation. Either the victim pays the ransom and the hackers laugh all the way to the bank, or they move on to the next target and give them the same ultimatum.

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You Shouldn’t Defragment Solid State Drives

You Shouldn’t Defragment Solid State Drives

Running a disk defrag has long been used as a quick fix to slow computer issues, but modern computers have afforded better practices that are less harmful to the device. We’ll explain what the issue is and why you want to avoid defragging your disk.

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Tip of the Week: NIST Password Guidelines

Tip of the Week: NIST Password Guidelines

Passwords have always been important to businesses, but they are priorities for organizations in certain industries. Government-based organizations in particular need to be concerned about using secure passwords. Of course, not all businesses are government-based, but there’s a thing or two your own can learn about some of their password practices.

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A Letter Back from Santa’s Elves

A Letter Back from Santa’s Elves

We’ve always been a proponent of preparing for the worst and hoping for the best where a business’ solutions are concerned. That’s why we were happy to receive an email from our friends at the North Pole telling us about a situation they ran into just a few days ago...

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Tip of the Week: How to Maintain a Business Backup

Tip of the Week: How to Maintain a Business Backup

A backup is a critical consideration for any business, in more ways than one. We have a tendency to immediately jump to “business-ending disaster” whenever we mention a backup. However, we’ve realized that this may have the unfortunate side effect of lulling you into a false sense of complacency - after all, what are the chances of being struck by a “business-ending disaster?”

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News & Updates

BEI is proud to announce the launch of our new website at www.biz-edge.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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BEI
4700 Rockside Road Ste 625
Independence, Ohio 44131