Contact us today!
844-BIZ-EDGE

Technical Support

Live Remote Support: Your Support Your Way!

We make it easy!

Choose the way you would like to initiate support.
Over the years we have listened to our clients and implemented many ways to request support based on their needs.

If you have an idea let us know! Connect to us Now!

Phone Support

Toll Free: 844-FOR-MYIT

                  (844-367-6948)

  Local:    216-377-6805

You're human, and your support should be too. Speak to a support team member on the phone now!

Remote Support Tool

Click here

Download the Remote Support Tool to enable your support team member to connect to your system remotely.

Ticket-by-Portal

Submit Ticket

Create and manage tickets via our secure online Service Desk Portal.

 
Ticket-by-Email

Submit Ticket

Send an email to the Service Desk to create a ticket automatically and communicate with your team or any member.

Ticket-by-Voicemail

Toll Free:  844-FOR-MYIT 

                  (844-367-6948)   

Local:       216-377-6805

Dictate your issue straight to a voice mail ticket; a ticket will automatically be created.

Our 10 Benefits

Our 10 Benefits Whitepaper

Sign up today for a FREE Whitepaper

Find out how your company can benefit from Managed IT Services today

Download